What information do we collect?

When you use the services provided on this website and/or mobile application, you may be asked to provide certain information:

Personal information, which includes your email address, name, and phone number.

Transaction information, such as itinerary details.

Booking information, such as travel destination and dates.

We store your personal information in a secure, encrypted format. We do not store your credit or debit card details. All payment and card information is secure and encrypted and is handled entirely by authorized payment service providers.

Please note that we need to know the names of all traveling passengers or the names associated with the booking in question. If you book or reserve a flight, hotel, or package on behalf of someone else, you must obtain their consent to use their personal information. We proceed on the basis that you have obtained the consent described above.

Who do we share your information with?

Our network customer support offices.

Trusted third parties we use to provide certain services—for example, enabling our customers to book flights, connecting journeys, hotels, complete tour packages, or other services quickly and easily.

Customs and immigration authorities or other regulatory bodies in the country of departure and/or destination, as required to comply with the law in those countries.

Third-party organizations involved in credit card authorization.

Authorities, when we have a legal obligation to do so.

Our employees and agents, to perform any of the above on our behalf, now or in the future.

Companies within our corporate group, our parent company, and our affiliates. This sharing allows us to provide you with information about products and services—whether related to travel or otherwise—that may interest you. To the extent our parent company and its affiliates have access to your information, they will follow practices at least as restrictive as those set out in this privacy policy. They will also comply with applicable laws on promotional communications and will, at minimum, include an opportunity in any commercial email they send for you to opt out of future emails.